title: Put the knife down and take a green herb, dude. |
descrip: One feller's views on the state of everyday computer science & its application (and now, OTHER STUFF) who isn't rich enough to shell out for www.myfreakinfirst-andlast-name.com Using 89% of the same design the blog had in 2001. |
FOR ENTERTAINMENT PURPOSES ONLY!!!
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Friday, January 02, 2009 | |
This Q&A about the Zune 30 bug is some of the best corporatese ever. Piddly, childish rephrases in italics are mine. Early this morning we were alerted by our customers (we don't actually use these things or keep old ones around for testing, and needed customers to let us know) that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used (can you believe it?! People not only bought, but continue to use these things!!). The technical team jumped on the problem immediately (we knew this was going to be some major bad press) and isolated the issue (blamed folks not longer working at MS): a bug in the internal clock driver related to the way the device handles a leap year. The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009 (which is to say we're not doing anything now). We expect (but we're not sure) the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power (ie, you won't be able to use your Zune for hours, and if you've had it plugged into your PC while it's frozen, you've only delayed your ability to use it again) before the unit can restart successfully then simply (any time you see a word like "simply", you know it's not going to be fun) ensure that your device is recharged (that is, wait several more hours), then turn it back on. If you’re a Zune Pass subscriber, you may need to (do a lot more esoteric jive than someone not sucked in by our marketing) sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device (which is to say the bug borks all the stuff you had on your Zune). posted by ruffin at 1/02/2009 08:56:00 AM |
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