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Wednesday, May 27, 2015

Got a meeting request that borked Outlook, so I started a-googlin'. Here's the easily found Microsoft support article:

The "not supported calendar message.ics" attachment is created when the original .ics file cannot be converted to an Outlook or Microsoft Exchange meeting type. The conversion fails if one or more of the following conditions are true:

  1. The meeting contains a recurrence pattern that is available to a third-party email client, such as Lotus Notes. However, this recurrence pattern is not supported by Outlook:
  2. Monthly by Date: Every month on the nth day and the nth day. Outlook only supports one nth day of the month.
  3. Monthly by Day: Every month on the nth day of the week and the nth day of the week. Outlook only supports one nth day of the week in any month.
  4. Custom recurrence: Outlook does not support custom recurrence patterns that are available in some third-party email clients, such as Lotus Notes.
  5. The meeting contains a recurrence pattern that is defined by the RDATE property. However, the meeting does not include a corresponding RRULE property. In this case, Outlook does not open the item, even if the RDATE property specifies a supported recurrence pattern

How do you fix problem 1? Oh, so glad you asked! It's easy!

To work around this issue, have the meeting organizer create a meeting that uses a recurring pattern that Outlook supports.

Or, if it's problem 2., it's even more fun! You can go read an RFC.

For more information about the RDATE and RRULE properties, visit the following page on The Internet Engineering Task Force (IETF) website: http://tools.ietf.org/html/rfc2445

Wow. The worst part of this is the date of the last update to this support article.

Article ID: 2643084 - Last Review: November 9, 2011 - Revision: 2.0

These don't seem like particularly difficult thing to kludge around. How is it that such an easily definable set of edge cases can't be kludged into Outlook 2010 at some point in the last three and a half years? Are there really that many more important issues? Sounds like this could be fixed in a good weekend of work, plus a few hours of QA. Release it as an unsupported script or translation utility, for heaven's sake.

/sigh

Outlook fail.

Update: ExQuilla imported the ics file, no problems.

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posted by ruffin at 5/27/2015 04:23:00 PM
Wednesday, March 11, 2015

In Outlook Web Access' Settings, if you select "Always show From", a message with a grey background pops up that says...

Warning: Messages you compose won't be sent using S/MIME when this option is selected.

I have no idea why that matters. Does that mean you can see *and edit* the From line? That would be a little wacky, but even then, you just couldn't S/MIME if you edited it to an address that didn't match your key, right? That doesn't seem like a particularly difficult programming exercise.

I haven't been impressed with OWA yet. I have two accounts with it at work, and for the one that'll let me, I'm using ExQuilla and Thunderbird instead. OWA's web client is still entirely too rough around the edges.

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posted by ruffin at 3/11/2015 09:22:00 AM
Wednesday, October 24, 2012



To change your alert sound in Outlook, you have to close Outlook?

From the help:

Note: Whether message alerts are on or off is controlled in Outlook. However, to change the sound played for message alerts, you must close Outlook and use Control Panel in Windows.
Insane.

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posted by ruffin at 10/24/2012 09:16:00 AM
Tuesday, August 14, 2012

Is there any way to "paste as quotation" in Outlook 2011 for - Microsoft Answers:

Is there any way to "paste as quotation" in Outlook 2011 for Mac?

According to Guruprasad Ra, a "Support Engineer" (so he likely knows better than most), apparently not. Sure, you could write a macro, but that takes some googling & there's no guarantee that wouldn't require a lot of testing (the one above is apparently buggy after 2003).

I have no idea how Outlook 2011 was released. Honestly, Microsoft should have put all their engineers on creating a connector for Exchange and then bought a great email client already released for the Mac -- or even just tweaked and rebranded Thunderbird. That'd be some interesting MS PR.

Labels: , , ,


posted by ruffin at 8/14/2012 08:57:00 AM
Thursday, August 02, 2012

From Outlook.com Helps Microsoft Fight Google for the Workplace - The CIO Report - WSJ:

Microsoftโ€™s launch of the Outlook.com email platform, designed to replace Hotmail over a period of time, will help the company fend off Googleโ€™s challenge for its business in the enterprise.


This guy's got it. Hotmail's going away as a site only because Microsoft thinks this will be the silver bullet allowing it to change the brand -- they've already tried to make Hotmail into MSN and WindowsLive, neither of which worked. It's not going away because consumers don't like it. It was the Coke of consumer email. It's now the Pepsi, but only barely. It's nowhere close to (ie, lightyears ahead of) Yahoo's Snapple.

The crucial point is that Hotmail for consumers is fine. And Microsoft would love for you home users to keep using the site and clicking the ads. But Gmail is apparently making so much more cash on providing corporate (and university) Gmail "solutions" than advertising that Microsoft would just as well forgo the consumer ad revenue if it means they can sell to the enterprise. So poof, hello comes Outlook.com, adless hotmail with a few social features thrown in.

Here's why it's a long-term winner (where "winner" here only means "better idea than just hotmail.com"):
  1. Anyone who has used Hotmail & Gmail knows Hotmail's interface doesn't just stink0rz, but stink0rz hard relative to Gmail (if nobody was better, you couldn't really complain as loudly).
  2. Outlook.com will be able to sync to Exchange servers like Outlook the client.
Right now that syncing (number 2) is only going to be calendars and contacts, not email, for some reason (perhaps we're still using Hotmail's very mature engine for email and grafted on the Outlook sync?), but you get the point. (And just in case you didn't...)

The two biggest barriers to entry keeping business and other institutions from considering Hotmail for their email solution are gone. Profit.

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posted by ruffin at 8/02/2012 07:57:00 AM
Thursday, April 12, 2012

(This could be an endlessly continuing list. The app really is rough. How many folks can be working on this? It's shareware quality as a mail handler. Does lots of stuff, but as a mail handler, not too good.)

I really like plain text email. I like to send it and receive it. Outlook 2011's (Mac, natch) handling of plain text is horrendous. Very second class citizen.

I'm going to cheat and paste the feedback I just sent in to save time. I'll pretend one of the three guys they have on the mail client will listen. Hopefully so...

Three items:

1.) Need to have Outlook stop stripping out spaces when I paste. Two spaces in a row become one, and indented text, like code, is left justified after a paste. That's simply incorrect behavior.

2.) Need an option to stop wrapping text by default. I don't necessarily want a fixed width message when editing in plain-text format. Same issue described here.

3.) Need to have autocorrect stop inserting non-ASCII characters in plain text edit mode. For instance, an ASCII "..." becomes an ellipses single-character, which isn't expected behavior for "plain text".
In other news, if you add a file called userContent.css to ~/Library/Application Support/Camino/chrome and paste in the following, you get monospaced display of mail in Gmail online (in Camino, duh). Looks like it only does plain text emails in monospace, so that's a win.
div.ii.gt {
 font-family: monospace;
 font-size: 90%;
}

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posted by ruffin at 4/12/2012 09:43:00 AM

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